Terms & Conditions

Returns

All of my beads have been properly annealed in a digitally controlled kiln after which I visually inspect for any problems.  Although it doesn’t happen very often, sometimes a bead just breaks without any abuse.

If this situation arises I will gladly take back the bead and replace it.  If it is not possible for me to duplicate the broken bead I’ll replace it with a bead as similar as possible.

In order to return the bead to me, please send me an email stating your situation and I’ll send you back return information.

  • If the broken bead is part of a piece of jewelry you have purchased from me please return the entire piece to me and I will reset the broken bead.
  • If the broken bead is part of a piece of jewelry made by someone else please only return the bead.

If you have an issue with a piece of jewelry made by me, please contact me with your issue and I will advise how to make your return.

Currency

All prices stated herein are in Canadian dollars unless otherwise specified.

Links to Third Party Websites

the Design Den website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

Copyright

All photos, graphics and content are copyright of the Design Den.